FAQs

What are asynchronous integrations?

Asynchronous integrations are a critical mechanism in modern software architecture that enables the exchange of data and information between different systems or components without requiring immediate or synchronous responses.

FAQ

What is Bi-directional synchronised integration?

A bi-directional synchronised integration, or bidirectional sync, is a data exchange mechanism that ensures consistent and real-time data synchronisation between two or more independent software systems or databases.

FAQ

What is an integration automation platform?

An integration platform, often referred to as an iPaaS (Integration Platform as a Service), is a comprehensive middleware solution that facilitates the seamless connection and interaction between various software applications, systems, and services within an organisation's IT landscape.

FAQ

What is a ServiceNow integration?

A ServiceNow integration is a process that connects the ServiceNow platform with other software applications, systems, or external services to enable seamless data exchange and workflow automation. This integration is central to achieving a comprehensive and efficient approach to ITSM solution.

FAQ

What is eBonding?

eBonding, short for electronic bonding, is a critical integration technique used in IT service management and workflow automation. It serves as a bridge between various software systems and tools, facilitating real-time data exchange and communication without the need for manual intervention.

Frequently Asked Questions

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