James & Tim identified a range of problems that needed solving! Data mapping typically happened in scripts that were hidden away. There was no easy way to replay and handle errors, or see the data being sent and received. The testing and integration was a laborious, time consuming manual activity. And even when created by in-house teams, they almost always cost more and took longer to deliver than planned.
It turns out, it’s quite hard to create an OK ebonding solution, but it’s incredibly hard to create an excellent one!
Rather than except the status quo, James & Tim became obsessed and set up ShareLogic with the aim of revolutionising ebonding integrations. With their experience in building lots of integrations, they then spent several thousand hours developing a solution that wasn’t just ‘OK’, but was revolutionary, particularly in the difficult areas of integrating at scale, operational insight and automated testing. That solution was ShareLogic Unifi, a platform now setting new standards for the delivery of ebonding integrations in ServiceNow.